Standards of Business Conduct

Dear McDonald’s Colleague,

We have so much to be proud of as a McFamily:

• The work we do in our communities
• Our efforts on diversity and inclusion
• Our commitment to sustainability and the environment
• Running great restaurants
• And of course, the delicious food we serve 

Just as important is how we conduct ourselves, how we treat one another and how we represent our great brand.

At McDonald’s, our values guide the work we do and the decisions we make. They impact how we interact with one another and affect how we’re viewed as a company – and as a Brand.

Each one of us is responsible for knowing and following our policies and living our values every single day. At McDonald’s, the Standards of Business Conduct can help us do that. This important resource tells us what our legal and ethical responsibilities are, highlights the policies and laws that guide our work, and provides direction on where to go for more information. 

The Standards of Business Conduct is not a complete rulebook. Instead, the Standards can guide our work and help us to use good judgment. It also states that we must speak up if we are aware of a situation that goes against our values or policies – and our new Standards outline the several ways to submit a report, should you need. 

If you ever have questions about the Standards of Business Conduct, your legal responsibilities or how our policies affect your role, I encourage you to contact Global Compliance & Safety for help. 

Thank you for serving McDonald’s with integrity and in compliance with our Standards of Business Conduct. Do the right thing.

Chris Kempczinski

McDonald’s President and Chief Executive Officer